Privacy Statement | Best Wedding Backdrops
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Privacy Statement

Best Wedding Backdrops, a division of Best Displays & Graphics, is only interested in providing you and your company with the best wedding backdrops & decor. In order to do this, we collect information you volunteer, either through our “Get A Free Quote” form or our customer survey.

We collect information in our “Get A Free Quote” form so that we can find out if you have worked with us before, and therefore have the sales rep on your company’s account contact you to provide information as per your quote request. If your company has not worked with us, we pass your information along to the sales rep best suited to assist you based on your request.

When you fill out a customer survey, we usually already have your information on file because we recently completed an order for you and your organization. The information we request in the customer survey allows us to understand where our strengths and weaknesses lie in regards to our customer service, product quality, and order process. If we receive negative feedback, we sometimes contact you to follow up and better understand the reason for your dissatisfaction.

When we collect your information, we store it in our CRM program, SageACT. We use this program to track sales leads and order history. Sales reps on your account have access to your information, and your email is added to our mailing list that keeps you up to date on new products, promotions, blog updates, and more. You have the option to unsubscribe from these emails at any time by simply clicking “unsubscribe” at the bottom of the email. We do not allow any third parties access to your information – all information collected remains with Best Wedding Backdrops.

Our website also uses cookies. A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. Cookies play an important role for us, as it also provides Google Analytics with helpful information such as how long you stayed on our website, which pages you visited, if you are a new or returning user, what type of device you’re accessing our website from, etc. No personal information is tracked. These usage habits are summarized into a general report that we access to help us to better direct our marketing efforts and enhance our website as we see fit. Cookies are also used to assist with our online advertising campaigns – you may notice as you visit other sites after visiting that a banner ad for our company appears. If you do not wish to have your general usage information tracked, you can disable cookies in your browser settings.

If you have any questions regarding our privacy policy please contact owner Geoff Martin at 905-940-2378 ext 221 or for assistance.

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